Checking | Savings | Debit/ATM Cards | IRAs | CDs | Loans | Online Banking | Calculators

Account Research | ATM/Visa Debit Card | Bank by Mail | Cashiers Checks/Money Orders| Deluxe Gift Cards
Direct Deposit | Night Deposit | Photo Copies | Fax Service | Notary Service |  Safe Deposit Boxes
Stop Payments | Wire Transfer Service

 

Citizens Bank offers a wide array of convenience services to its customers.

Account Research
Having a problem with that checkbook? Bring it to any of our locations and one of our professionals will gladly help you figure it out.

  • $20.00 per hour - $3.00 minimum charge

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ATM/Visa Debit Card

Lost or Stolen Debit Cards; please call 816-658-3938. After normal banking hours call 800-264-5578.

Need some cash and the bank is closed? Stop by our ATM at the Adrian, Butler, Cleveland or Drexel Branch and access your account any time. Use your debit card with all the conveniences of a credit card.

  • ATM machines located at our Adrian, Butler, Cleveland and Drexel locations
  • ATM usage is free at our locations - Fees may be charged when used at other ATMs
  • No Foreign ATM charge at ATM's with the MONEY PASS logo
  • Use your debit card just like a credit card at most retail locations. All the convenience of a credit card without the credit card bill. Transactions will come directly from your checking account.
  • The card is free for the first 3 months - $1.00 per month maintenance fee will apply after 3 months

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Bank by Mail
Too busy to go to the bank? Or maybe your work schedule just won’t allow it. You can bank by mail.

  • All mail deposits are processed the day of receipt
  • Receipts are mailed back to you the same day

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Cashiers Checks/Money Orders
When a personal check isn’t accepted and you don’t want to carry around a lot of cash, stop by Citizens Bank for a Money Order or Official Bank Cashiers Check. They work just like cash.

  • $2.00 charge per money order
  • $5.00 charge per cashiers check

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Deluxe Gift Cards

  • Can be used just like a credit card at all retail locations.
  • Gift cards available from $20.00 to $750.00
  • Great for gifts or trips.
  • A $5.00 processing fee will apply to each card purchased.

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Direct Deposit
Maybe the company you work for pays all their employees by Direct Deposit. What do you do? We can help you.

  • Safe and Convenient
  • Sign up for direct deposit for almost any payroll or pension plan
  • Call us at 660-267-3211 or come in today for more information

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Night Deposit
Do you leave for work before the bank opens and get home after closing? Use our convenient night depository.

  • Provided at all 5 locations
  • Safe and Convenient
  • Night drops are checked daily
  • Receipt will be mailed to you

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Photo Copies
On a deadline and no access to a copy machine? Or maybe you just need to copy an important personal document. Bring us your originals and we will make your copies on the spot.

  • Copy machines available at all locations
  • 25 cents per copy

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Fax Service
We offer fax transmitting and receiving at all locations.

  • $2.00 for first page
  • $1.00 per each additional page
  • No charge for incoming faxes

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Notary Service
We have a notary available at all times to notarize those important documents for you.

  • Citizens Bank has several notaries available
  • Free to customers
  • Notary fee is $2.00 per document for non-customer

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Safe Deposit Boxes
Don’t know what to do with those important papers or Great Grandpa’s pocket watch? Keep them in a Safe Deposit Box at any of our bank locations. We offer a variety of sizes and prices.

  • Variety of sizes available
  • Offered at all locations
  • Call or come by for pricing details

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Stop Payments
Not satisfied with a job that you’ve already paid for? Or have you lost your checkbook or maybe even had it stolen. Just come by one of our locations and put a stop payment on a check or even a whole book of checks if necessary.

  • Stop payments may be given orally or in writing
  • May be requested online
  • If orally or online, they must be confirmed in writing within 14 days
  • A stop payment in writing is valid for 6 months
  • They must be for the exact amount of item
  • $10.00 charge per item

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Wire Transfer Service
Need to wire some money? We can help you.

  • Call or come by for wiring instructions
  • $10.00 charge per Domestic wire
  • $45.00 charge for International wires

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