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Mission Statement
Citizens Bank of Amsterdam operates as a state-chartered, independent community bank to serve the financial needs of our community, provide a positive work environment for our employees, and to generate profit for our shareholders.
Goals
Citizens Bank is a financial institution that focuses on identifying and meeting the lending, investment, savings and checking account needs of the people and businesses in our community. We believe that our excellent customer service in the form of prompt responsiveness, unique ability to custom tailor products to individual requirements, and the friendly and positive attitude we bring to banking sets us apart from others.
Our work environment is unprecedented among banks in its design that allows the individual employee flexibility in the hours and days they want to work, with full benefits and a pension plan. Full-time or part-time, we at Citizens Bank are here because we want to be, serving you, the customer. We really try hard to make it a pleasant experience for everyone. It’s been one of the secrets of our success. Come see for yourself!
We’re a for-profit company that has been around for over 80 years. We believe that if a product, a price, or a fee schedule isn’t a good deal for you, it’s not a good deal for us either. We take a very long view on customer relationships and price our products accordingly. We want to serve not only you, but also your children and grandchildren. Repeat business is our best business!
